Economy Typically working days: You must place your order before 9pm on Friday for delivery on Saturday. Everyone in business is under constant pressure to produce ever-increasing volumes of work to generate more revenue using existing staff. This leading UK parcel service has about 5, expert newsagents, along with numerous locations where this impeccable service is provided. Prepare for Christmas Plan the perfect Christmas with cards, Christmas trees, decorations, Winter fragrance and more in our Christmas Shop online preview.
Track returns to over 350 retailers
We offer our clients to create their own forms making it responsive to users. The application features are —. Analyzing data uploaded can be extracted on spot viewing errors and total number of entries within the calendar month, therefore tracking productivity of agents. Once verification is submitted by the officer, our lead time is 15 minutes to notify our client with the outcome.
This all will follow code of ethics and high standard of quality while handling customers to protect and serve the image of the client. Supported MIS reports can be generated on the clients request to follow up and maintain the work flow of the team.
Our team of external agents is highly qualified to follow the code of ethics when handling customers to protect the image of the client. Everyone in business is under constant pressure to produce ever-increasing volumes of work to generate more revenue using existing staff. With outsourcing, you can utilize your existing staff to manage outsourced projects.
Business is not a steady, constant stream. You can never fully predict what situation the next day, week or month will force upon you. Outsourcing provides a certain level of scalability to help solve the enviable situation of significant growth. When your business grows, it does so because you successfully deliver a product the market demands.
Outsourcing allows you to delegate noncore activities and lets you maintain your focus on the activities that make you successful. The plain truth is that labor is expensive, given that the cost of living is high.
Maintaining the proper staff levels to meet the needs of your business is a difficult art to master. Outsourcing gives you flexibility when determining appropriate staff levels. This strategy will keep your full-time staff at a steady utilization rate. Considering the fact that our staff communicate with target clientele over the telephone, it is vital that they have proper phone etiquette. This will not only give out a good reputation of the company, but also prove to be successful at getting results.
If outsourcing sounds even remotely interesting to you, we suggest you take appropriate action. In the end, you will find your company in a position to produce more profit and net income, and continue the tradition of business productivity. Our gradual internal training programs are provided to enable our dedicated team to understand the needs of this particular market. Our clients can be assured of the pedigree of the people who will be handling and maintaining relationships with their customers.
We are using the latest technology, finest people and up to date strategies t provide any solution you seek, we make sure our people are well motivated which will help them motivate your customers to maintain relations. Our goal is to achieve the highest possible return on each fund placed.
CollectPlus provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality. CollectPlus operates a broad network of several operations running on a centralized data platform, a huge customer database and in-house built software with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications.
Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. CRM CollectPlus is committed to providing the highest value proposition, the most flexible and feature rich product solution and the greatest customer satisfaction. Our robust, communication solutions allow companies to acquire, More. Customer Verification Wide range of methodologies and processes are involved in customer verification.
We provide clients with: Higher quality telephone Lower base operating costs Maximum customer value We deliver through: Specialized computer telephony technologies Call center development experience Human resources management and process expertise Businesses intent on growth simply cannot cost effectively develop the same in-house level of sophistication in technology and human resources.
Reliable access to telephone and internet networking through our worldwide certified connections. Project and workforce reports Advanced customized reports Managers or contact center clients can view information with a click of the mouse, reducing costly production and collating Times: Project and Workforce Reports The focus of our call monitoring efforts is on quality and continuous improvement.
The application features are — Direct server storage Automated Date and Time of the verification Sophisticated builder to customize all required fields Drop down selections Check list selections Setting field rules to show or hide fields based on selection Set form rules to set up behavior after a form is submitted Verification officers can send updates from their tablet devices Assign roles and create workflows to reduce workload Mobile Task notifications Set mandatory fields Upload unlimited number of images including Company licenses, Passport and Visa copy, EID copy and images of the location GPS Location Customer rating towards service provided by the verification officer Upload customer signature Verification officer rating Direct form approvals Analyzing data uploaded can be extracted on spot viewing errors and total number of entries within the calendar month, therefore tracking productivity of agents.
Tasks of our External Field agents are providing: External Collection Customer Verification Door to Door Visits Each to be tailored based on your requirements and managed by an independent team. Achieve more with less Everyone in business is under constant pressure to produce ever-increasing volumes of work to generate more revenue using existing staff.
Access to skilled people Business is not a steady, constant stream. Core competencies Focus When your business grows, it does so because you successfully deliver a product the market demands. We make every effort to ensure that your order is carefully dispatched to you — and we hope that you are happy with your purchase.
However, if you are not completely satisfied with your purchase, simply return the item to us in its original unworn condition within 12 months from the date of delivery. Rebound is a convenient way to return parcels at over 4, Hermes Parcel Shops. Most are open from early until late, 7 days a week. You will receive an email returns receipt and full tracking so you can follow your parcels progress back to us. Simply go to https: You can arrange a collection for any future date that's convenient to you.
We will issue a refund on receipt of the item in its original unworn condition. Please print out the Dispatch Email and send it with the parcel or write the order number on the parcel then send to: We are unable to process any exchange requests or refund store bought items by post.
If you require an exchange, please take your item s to a store of your choice. If you bought your items in one of our stores please return to any of our stores with your receipt for your refund or exchange.
We make every effort to ensure that your order is carefully dispatched to you — we hope that you are happy with your purchase. However, if you are not completely satisfied with your purchase, simply return the item to us in its original unworn condition within 12 months from the date of delivery to:. You can also return your items to any of our stores nationwide for an instant refund or exchange. To find a store near to your UK visit click here. Contact our customer services team:.
Our courier will deliver your parcel between the hours of 8am and 6pm, Monday - Saturday. A signature may be required on receipt. Full tracking of your parcel is available using the link provided in your Dispatch Notification email. On the morning of delivery our courier will send you a text message if you provided these details at time of order confirming delivery that day.
If you are not in to accept your parcel, the courier may leave it with a neighbour, or in a safe place i. A calling card will be posted through your door to let you know this has been done. Have your order delivered to any of our stores nationwide and you may choose any of our delivery options. The checkout will automatically check stock at your local store and make you aware of the quickest collection times available. You can also select other stores throughout the country.
You will have the option of being notified by text message when the order is available for collection.
Delivery is 1 to 2 working days after you drop your parcel off but the earlier you drop your parcel into a CollectPlus store, the more likely the parcel will be delivered next day. Collections and deliveries are between 8am – 6pm/5(2K). The easy way to Collect, Return and Send your parcels With over 7, parcel points open 7 days a week, early 'til late, CollectPlus is a convenient service built around you. Collect, Return and Send your parcels wherever and whenever works best. Collect + is amazing parcel service that enables sending and picking up parcels regardless what time is it, ever day per week. This leading UK parcel service has about 5, expert newsagents, along with numerous locations where this impeccable service is provided.